Red Devon Housing LTD

Brook House

Church Street

Dawlish

Devon

EX7 9AX

Contact Us

PRIVACY POLICY

We recognise that privacy and security are a major concern. We have the below guidelines that we use for protecting your personal information. Please read this policy carefully and check it periodically as it may change from time to time.

 

Consent

Your use of our Website and any disclosure of personal information to us signifies your consent to us collating and using your personal information in accordance with this policy.

Information about you

We will collect the following personal information about you if you use the Contact Form on our Website:

  • Name

  • Contact Number

  • Email

  • Any personal details you elect to submit in the free text field.

Our application forms also collect other personal information about you, should you decide to download and submit an application to us.

We will not share your details with any third parties unless we have your permission or are required to do so by law. You may request details of the personal information that we hold about you and if you believe we are holding any incorrect information you should contact us asap. We will promptly make any corrections that are needed.

Non-personal information may also be collected from you, such as the IP address used to access our site, the type of browser you use, data and time and other traffic data.  

How we use your information

All the personal information we collect is used to understand your needs. We are committed to only using your personal information:

  • To respond to any enquiries or questions.

  • To process any applications made to us, or to update you on availability linked to a previously submitted application.

 

Security

The Internet is not a 100% secure mechanism and so we cannot guarantee the security of any information you send to us via the Internet. We are not responsible for any damages suffered as a result of the loss of confidential information.

 

We do take precautions to protect your information, including using:

  • Secure Socket Layer ("SSL") encryption technology on our website to protect sensitive information

  • Not including any sensitive information in the email communications that we send to you

We also have suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.

Cookies

Our website is hosted on Wix and uses two types of cookies:

  1. Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

  2. Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.